Privacy Policy

Information We Collect

When you submit a form, we may collect your name, email address, phone number, subject, message, and any project details you choose to provide. These details may include product interests, scent preferences, gift occasions, quantities, store or event needs, and delivery timing. The site may also receive basic technical information needed to keep pages functioning correctly.

How Information Is Used

Submitted information is used to respond to requests, prepare product or service recommendations, route questions to the right support contact, and improve the clarity of website content. For example, a note about a holiday gift program may be used to suggest candle formats, fragrance families, and packaging ideas that fit the described audience.

Sharing and Retention

We do not sell inquiry details. Information may be shared with service providers or internal contacts only when needed to answer your request, operate the website, or comply with legal obligations. Inquiry records may be retained for reasonable business purposes and deleted when no longer needed.

Your Choices

You may contact us to request access, correction, or deletion of information you submitted, subject to applicable legal and operational requirements. Avoid sending sensitive personal information through open website forms.